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A**R
AVOID - defective product and incredible hassle to get a refund
Ordered this for use in our bird bath, but it wouldn't work at all. We switched it to deeper water and it began to work of a fashion - as other reviews confirm, it ran for a little while, then gave pathetic intermittent spurts and then it would stop working - and after a few days of pathetic inconsistent performance, the pump stopped working completely!We ordered another solar pump from a different seller and this one worked really well. So we applied for a refund for the first pump, which was still not working at all. The seller refused to accept return, claiming that shipping costs were too expensive. Instead they offered a discount on future purchases, provided we sent photographic evidence that the pump didn't work! So we sent the evidence and asked again for a refund, but all they offered was an increased discount on future purchases - even though we made it clear that we would never buy from them again. Eventually we threatened to file an a-z claim with amazon and, only then did the seller promise to process a refund - but this never materialised in the promised timescale. So we proceeded to actually file an a-z claim and, four months after ordering, we finally received our refund!
K**S
satisfactory
Worked OK in strong synlight
A**R
Could be better
Not very consistent, but was ok
Trustpilot
1 day ago
2 months ago